Perspectives

Ideas Surface From Sharing Knowledge

At G2O, we get excited about communicating our passions for how research and design, technology, and data can shape your customer engagement. That’s because we know from experience that the greatest inspiration often comes from sharing ideas. We hope you find something valuable in ours.
Data Governance Consulting Team at work
Insights
Data Governance is not a Dirty Word.
Focusing in on the Right Skills for the right task.
Talent
Staff Augmentation Consulting. Is It Right for You? Right Now?
Technology
The Importance of Eliminating Technical Debt
Customer Experience
Unlocking Your Bank’s Growth: Maximizing Your Banking Consultant Partnership
Experience Next Newsletter - two people looking at colorful letters
Customer Experience
Quarterly Newsletter: Experience Next – AI’s Role in CX
Key Banking Trends in 2025 image
Customer Experience
Key Banking Trends Reshaping the Future
Cloud Migration Metaphorical Image
Technology
What Is a Cloud Migration Strategy? Benefits, Types, and a 6-Step Plan for Success
Insights
6 Steps to Building Your Data Strategy Roadmap
Connecting Citizen Through Data
Insights
If You’re Trying to Transform Your Citizen Experience Without Good Data, You’re Just Guessing
Experience Next Newsletter - two people looking at colorful letters
Customer Experience
Quarterly Newsletter: Experience Next – What is Customer Experience Transformation?
Customer Experience
Why Digital Transformation Isn’t Enough; The Power of Customer Experience Transformation as a Business Driver