Senior Systems Engineer

Position overview:

The Senior Systems Engineer is responsible for the day-to-day management of internal infrastructure, application, and other technology systems, in conjunction with the other team members and at the direction of the Director of IT. This person will take a leadership role within the team and will be the owner of various technology systems.

Responsibilities include:

The Senior Systems Engineer is responsible for ensuring and maintaining the overall health of:

• Microsoft 365 systems (Email, Teams, SharePoint, etc.)
• Active Directory
• Network infrastructure, including switches and routers
• Windows/Linux servers
• Management of various application packages and cloud services
• Various back-end operations software (financial, project accounting, backup, etc.)
• VMWare ESXi and accompanying hardware/software
• Developing and implementing a vulnerability management program to identify and remediate security vulnerabilities across the organization’s technology infrastructure
• Collaborating with other IT teams to ensure security is integrated into all aspects of the organization’s technology infrastructure.
• Staying up-to-date with the latest security threats and technologies to ensure systems are protected against emerging threats

The Systems Engineer is accountable for developing, maintaining, and leading the process for:

• Incident Management
• Change Management

In conjunction with the team, the systems engineer will participate in:

• Day-to-day technical support of supported systems
• Use your vast skills and knowledge to assist the team members with various technical support issues
• Leading incident management and participating in troubleshooting activities within the team
• Communication and education efforts as they relate to technical or enterprise systems.
• Ensuring proper user/system management practices, adhering to g2o security policies
• Mentoring less experienced engineers
• Designing, architecting, and maintaining enterprise level solutions

Qualifications:

• Excellent verbal and written communication skills
• Excellent customer service skills
• Previous experience working with end users in a customer/client support role
• 8 years experience supporting Windows server and Linux operating systems.
• 8 years experience managing authentication systems, including Active Directory, Azure AD.
• 5 years experience with VMware. Experience with Dell VxRail platform is preferred
• 2 years experience with Cisco network stack is preferred.
• 5 years experience with Microsoft/Office 365 offerings. Significant experience with Exchange Online email and Teams is preferred.
• Experience with AWS and Azure services is preferred
• Ability to work well with the team or individually as needed.
• Experience with security information and event management (SIEM) tools is a plus
• Experience with identity and access management (IAM) systems and technologies
• Strong analytical and problem-solving skills

We’re different than other companies at G2O. We blend the research and design, technology, and data expertise to deliver the solutions our clients crave — and we do all of this as one in-house team, from vision to execution. We’re also the largest company of our kind based in Ohio to do this — and have been evolving how we do it for 40 years.

Individually, we bring a wealth of experience from diverse backgrounds — personally and in business. We’re a diverse and passionate team of leaders and experts in technology, data, analytics, design, content, and more. But we think we’re best when we put our minds together. Each person brings something distinct to our team — some unique flavor to their background or their experience. That makes for stronger collaboration — and elevates the outcomes for our clients.